Shipping Policy

This Shipping Policy applies to all orders placed on glittergoth.co.uk.

Order Processing

Handling time: 1–2 business days after payment is confirmed.
Fulfilment days: Monday to Friday (excluding UK public holidays).
Order cut-off time: 5:00 PM London time. Orders placed after this time will be processed the next business day.

Shipping Destinations

We currently ship to the United Kingdom and internationally. If your country is not available at checkout, please contact us at support@glittergoth.co.uk.

Transit Times

Transit time: 8–12 business days after dispatch.
Shipping days: Monday to Friday.
Estimated total delivery time: 9–14 business days from the date your order is placed.

These are estimates only. Actual delivery times may vary due to carrier delays, customs processing, or other factors outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your location and order details.

Order Tracking

Once your order is dispatched, you will receive an email with your tracking number. You can track your shipment on our Track Your Order page.

Customs & Import Duties

For international orders, customs duties, taxes, or import fees may apply. These charges are the responsibility of the customer and are not included in our product prices or shipping fees. Please check with your local customs authority before ordering.

Address Accuracy

Please ensure your shipping address is complete and accurate at the time of ordering. GlitterGoth is not responsible for delays or losses caused by an incorrect or incomplete address provided by the customer.

Lost or Delayed Shipments

If your order has not arrived within 20 business days of the estimated delivery date, please contact us at support@glittergoth.co.uk or call +44 1422 202494. We will investigate and work to resolve the issue as quickly as possible.

This policy does not limit any mandatory consumer rights you may have under applicable law.