Billing Terms and Conditions

These Billing Terms and Conditions apply to all purchases made through glittergoth.co.uk.

At GlitterGoth, we are committed to providing a secure, transparent, and reliable payment experience. All payments are processed through trusted payment providers and secure checkout technology to protect your information.

1. Secure Payment Options

To provide a safe and convenient checkout experience, GlitterGoth accepts the payment methods available at checkout.

Available payment methods may include:

Credit and debit cards
Visa
Mastercard
American Express
Digital wallets and other payment options supported by our payment providers

Only payment methods displayed during the checkout process are available for use.

All transactions are processed in GBP (£ British Pounds).

2. Payment Processing and Security

All payments are processed through secure, encrypted payment gateways designed to protect your personal and financial information.

SSL Encryption

Our website uses Secure Socket Layer (SSL) encryption technology to help protect your personal data and payment details during transmission.

Payment Data Protection

GlitterGoth does not store, access, or process your full payment card details, CVV security code, or banking information. Payment information is handled securely by our trusted payment providers.

3. Order Confirmation and Payment Processing

Immediate Payment Processing

Payment is required in full at the time your order is placed.

Your payment method will be charged immediately after completing your purchase. Orders will only be processed once payment has been successfully authorized.

Bank Statement Description

Your transaction may appear on your bank or card statement as GlitterGoth or a related payment processor name depending on your payment provider.

Currency and Exchange Rates

All prices and transactions are processed in GBP (£).

If your bank account uses another currency, your bank or card provider may apply currency conversion rates or additional fees. GlitterGoth has no control over these charges and is not responsible for any fees applied by your financial institution.

4. No Hidden Fees

The total amount charged at checkout includes the product price and any applicable shipping costs.

GlitterGoth will never apply additional billing charges without your knowledge or authorization.

5. Failed or Declined Payments

If your payment is declined, your order will not be processed.

If you experience a failed payment, please check:

Your card details are entered correctly
Your billing information matches your bank records
Your card is enabled for online transactions
Your payment method has sufficient funds available

You may also try another supported payment method or contact your bank or payment provider for further assistance.

6. Refunds and Billing Disputes

Approved refunds are processed according to our Refund & Return Policy.

Refunds will be issued to the original payment method used for the purchase. Once approved, refunds are normally completed within 7 business days, depending on your bank or payment provider processing times.

If you believe there is a billing error or unauthorized charge, please contact us first before initiating a chargeback. Our team will review your concern and work to resolve the issue as quickly as possible.

7. Fraud Prevention

To protect our customers and prevent fraudulent transactions, GlitterGoth reserves the right to review, delay, or cancel orders that appear suspicious or unauthorized.

In certain cases, we may request additional information to verify payment authorization, such as confirmation of billing details or order information.