This Payment Policy applies to all purchases made through glittergoth.co.uk.
At GlitterGoth, we are committed to providing a secure, simple, and reliable checkout experience. All payments are processed using trusted payment providers with industry-standard encryption to protect your personal and financial information.
Accepted Payment Methods
We accept the payment methods displayed during checkout. Depending on your location and device, available payment methods may include:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- Apple Pay
- Google Pay
- PayPal (where available)
Only payment methods displayed during checkout are accepted. We do not accept cash, cheques, money orders, or direct bank transfers.
Currency
All prices displayed on our website are in GBP (£ British Pounds).
Your payment will be processed in GBP. If your bank account uses a different currency, your bank or card issuer may apply exchange rates or currency conversion fees, which are outside of our control.
When You Are Charged
Your selected payment method is charged immediately after your order has been successfully placed and payment has been authorised.
Once your payment has been processed, you will receive an order confirmation email containing your order details.
If your payment cannot be authorised or is declined, your order will not be processed until successful payment has been received.
Payment Security
Your security is extremely important to us.
All transactions are protected using SSL (Secure Socket Layer) encryption and are securely processed by our trusted payment providers.
GlitterGoth does not store or have access to your full credit or debit card details.
Payment Fees
GlitterGoth does not charge any additional payment processing or transaction fees.
The total amount displayed during checkout is the final amount payable, excluding any shipping charges or taxes that are clearly displayed before you complete your purchase.
Refunds
Approved refunds are issued to the original payment method used when placing your order.
Once your returned item has been received and approved, refunds are processed within 7 business days. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.
For complete information regarding returns and refunds, please refer to our Refund & Return Policy.
Payment Issues
If you experience any problems during checkout, your payment is declined, or you notice an unexpected charge, please contact our customer support team and we will be happy to assist you.
Email: support@glittergoth.co.uk
Phone: +44 1422 202494
Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (London Time)
We aim to respond to all enquiries within 24 business hours.